For UK garages and MOT centres
AI receptionist for garages. Every call answered.
It picks up while you are under a car, takes down the MOT, service or repair, and texts you a summary. Urgent jobs come straight to you. It answers during the day, in the evening, and at the weekend.
- Takes MOT, service and repair requests on the call
- Looks up the vehicle and MOT date from the reg
- Shows every call as a job in workshop mode
No card needed. 50 minutes of calls. Then £249 a month for the Garage edition.
- Answers out of hours
- UK phone number
- Set up for you
Incoming call at 08:12
Workshop line
Morning, you're through to the workshop. How can I help?
Hiya, I need to get the car in for a service.
No problem. What's the registration?
LM21 XRT.
Thanks. That's a silver 2021 Ford Focus?
That's the one.
While I've got it up, your MOT runs out in 14 days. Do you want the MOT done at the same time?
Oh, I've completely forgotten. Yeah, go on.
And when would suit you?
Tuesday morning, ideally.
Lovely. I've passed that on, and someone from the workshop will ring you back today to fix the time. I'll text you a summary now.
Cheers.
- Vehicle
- LM21 XRT, silver Ford Focus
- Job
- Service and MOT
- Wants
- Tuesday morning
- Next step
- Garage to call back
Illustrative. Registration and details made up. Caller texts in this illustrative example are not included in the free trial.
Hear it answer a garage call
Illustrative. AI voices. Registration and details made up. Caller texts in this illustrative example are not included in the free trial.
- First ring Every call picked up
- Out of hours Evenings and weekends
- Vehicle lookup The car and its MOT date, from the reg
- Text summaries The job details sent to your business
The problem
Every missed call is a booking for the garage down the road.
You cannot answer the phone with your hands in an engine. Most callers will not leave a voicemail. They ring the next garage on Google.
- MOT booking 08:40, while the first car was on the ramp Missed
- Service quote 12:15, lunch rush at the counter Missed
- Breakdown, will not start 17:55, closing up Missed
- Tyres and tracking 20:30, after hours Missed
Illustrative. These missed calls are made up.
How it works
Set up for you. No new software to learn.
- 1
We set it up for you
Your services, the prices you are happy to share, opening hours, and who should get which jobs.
- 2
It answers and takes the job
Calls are answered on the first ring. You get a text summary of the job.
- 3
You see every call
Recordings, transcripts and summaries sit in the Dashboard. Urgent calls are flagged to you straight away.
Built for garages
It knows what a garage caller needs.
- MOT
MOT and service requests
Takes the reg, the job and when suits the customer, then texts you a summary.
- Reg
Vehicle lookup from the reg
Checks the make, model and MOT date using UK vehicle data.
- Urgent
Urgent jobs flagged
Breakdowns and safety issues come straight to you, not to the back of the queue.
- Ask
Common questions answered
Courtesy cars, parts, opening hours and directions, the same way every time.
- Night
Evenings and weekends
The calls that come in after you lock up get answered too.
- Pass
Hands over when it should
If a caller needs a person, it takes the detail and gets someone to call back.
- Jobs
Workshop mode
Every garage call shows up as a job on one screen in your Brackstone dashboard, with a button for the next step.
- Call back
- Quote
- Booked
- Complete
- Follow up
Simple pricing
Garage edition
£249 a month
500 minutes included
£299 one-off setup. We build and test it for you. Setup fee waived if you upgrade during your trial or within 48 hours after it pauses.
Extra minutes 45p each.
No card needed. 50 minutes of calls. Then £249 a month for the Garage edition.
Start your 7-day free trialWe'll set up your receptionist within 7 days, usually sooner, and email you when it's live.
- Your own UK phone number, or divert your existing one
- AI receptionist trained on your garage
- Workshop mode: every call as a job in the Dashboard
- A text summary to your business after every call
- Vehicle lookups from the reg
- Dashboard with recordings and transcripts
- Set up and tuned for you
- Your data stays yours
Questions
Common questions.
Can I keep my existing garage number?
Yes. You can divert calls when you are busy or closed, or all the time. We help you set that up.
Will it sound robotic?
It is tuned for UK callers and for the way garages talk about jobs. The call on this page is illustrative, so you can judge the shape of it before you try it.
What if it gets something wrong?
We test it against awkward calls before it goes live. When it is not sure, it takes the detail and passes it to you instead of guessing.
How long does setup take?
We do the setup for you. Most of it is a short call about your services and hours.
Stop losing jobs to voicemail.
We set it up for you, and we show you how it is doing.
Start your 7-day free trialNo card needed. 50 minutes of calls. Then £249 a month for the Garage edition.
We'll set up your receptionist within 7 days, usually sooner, and email you when it's live. We'll email you about your trial. You can unsubscribe at any time.